If you change your mind after buying one of our products (not including plants), we may be happy to exchange or issue a credit note for any unused or unopened items returned to us in a saleable condition, with a receipt, and within 28 days of purchase. This will be at the discretion of the manager on site. Plants returned to us should always be within 5 working days in exchange for a credit note or exchange, and must be in the condition that they were purchased in. Please keep your receipt as proof of purchase.Any Refunds or credits issued or agreed are restricted to the cost of the plants supplied. This does not affect your statutory rights.